Freegal Music FAQs
See if the answer is listed here, or ask a librarian.
- What is Freegal?
- Why are there limits on the amount of downloads I can make?
- What does "Limit Exceeded" mean?
- How much music is on Freegal Music's website?
- Should I worry about Digital Rights Management (DRM)?
- What is the Wishlist? How can this benefit me?
- How does Freegal Music work?
- Are the songs really free?
- How do I transfer songs via iTunes?
- How do I get the Freegal Mobile Application?
- How do I get a song I already have into my app?
- What is the functionality of the Freegal App?
- How do I find my local library in the Freegal App?
- How do I login to the Freegal Music App?
- Can you take me through the main areas of the Freegal App?
- How do I search for a song or artist via my computer?
- How do I download a song to my computer?
- What if I change my mind on a download?
- Can I download a whole album?
- What is the song clip?
- Is there a download manager to install on my computer?
- How does the Recent Downloads functionality work?
- How do I burn music to a CD?
- How do I get the songs into Windows Media Player?
- What is the bitrate for Freegal downloads?
What Is Freegal?
Freegal is a downloadable music service from your library. All you need is your library card number and PIN. Freegal offers access to about 3 million songs, including Sony Music’s catalog of legendary artists. In total, the collection is comprised of music from over 10,000 labels with music that originates in over 60 countries. There is no software to download, and no digital rights management (DRM) restrictions. Access to Freegal is limited to customers of subscribing libraries.
Why Are There Limits On The Amount Of Downloads I Can Make?
The limit is set so that a maximum number of library customers may have equal access to the songs in the Freegal Music Service.
What Does "Limit Exceeded"Mean?
"Limit Exceeded"appears when you have used all of your downloads for the week.
How Much Music Is On Freegal Music's Website?
It changes daily. But it's safe to say that there are thousands of artists, tens of thousands of albums, and millions of songs. The Freegal Music website has hundreds of genres of music and is rich in many of them. The content is based upon agreements with over 10,000 music labels, including the labels of Sony Music Entertainment.
Should I worry about Digital Rights Management (DRM)?
No! These files are downloaded as MP3 files which are compatible with any MP3 Player or device. You can transfer the music to any computer, MP3 player or even burn it to a CD. Copyright laws apply for all music downloaded.
What is the Wishlist? How can this benefit me?
The Wishlist feature allows a library to manage its budget on a weekly basis. It is possible that the library could run out of downloads during a particular week. In that case it will only be temporary. When this happens, the “Download Now” button is replaced with “Add to Wishlist” button. Adding your music to the wishlist will place you in a “first come, first serve” line to download the music you have selected. The wishlist is available each Monday at 12:01 am (Eastern Time). Simply visit the “My Wishlist” page to download your wishlist songs or to remove a song from your wishlist. If you do not see the “Download Now” command in this area, you will have to check back on a subsequent Monday for your downloads.
How does Freegal Music work?
A download usage counter is located in the upper right corner of freegalmusic.com displaying your weekly allotment. For instance, 1/5 means that you have a weekly limit of 5 downloads, and you have used 1 of those downloads. The download counter resets each week at Monday 12:01 AM (Eastern Time, USA).
The site is set up so you can browse or search for your favorite music or artist. You can use the navigation at the top of the page to browse by keyword, artist, or album; or you can simply use the advanced search page. Freegal Music also offers a collection of Top Download lists on the homepage where users can browse a variety of music selections.
Are the songs really free?
Freegal Music and the music you download are free in the sense that most things in your library are free to you as a library customer. The service is underwritten by your local library.
How do I transfer songs via iTunes?
Freegal Music has its own iOS Application which can be downloaded from the Apple iTunes App Store. Some users may still wish to download songs to their PC and sync to their mobile device, as they will have the advantage of having a copy of their music in their computer’s memory. Apple, the manufacturer of the iPhone and the iPad, has created their devices without the ability to download music directly, unless going through the iTunes Store or using an approved application. To get music on the iPhone, iPod Touch or iPad, we recommend the following procedure:
Download Freegal files to your computer desktop:
- Press “Download Now”
- Press “Save”.
- Direct download to desktop.
Next, import the file into iTunes:
- Open iTunes
- Drag the file from your desktop to the open application.
- The next time you sync your device, the Freegal file will appear.
How do I get the Freegal Mobile Application?
If you have an Apple device (iPhone/iPad/iPod Touch), search for “Freegal Music” in the Apple iTunes App Store. If you have an Android phone or tablet, search for “Freegal Music” in the Google Play store. As of this writing, Amazon and Barnes & Noble have not made the apps available in their stores.
How do I get a song I already have into my app?
As a Freegal Music user, you can download a song again for the purpose of having a copy in your iTunes and in the Freegal Music App. You can do that within 2 weeks of your original download by accessing your library’s Freegal site via a computer, and accessing the “recent downloads” functionality on the navigation bar of the home page (HINT: you may need to log out of the Freegal Application to do this. You log out by going to “Settings” within the Freegal App, and then selecting “Logout”).
What is the functionality of the Freegal App?
The Freegal App is designed to find libraries that have the Freegal Music Service, to store your login information, to search and browse the Freegal Music collection of your library, and to download, store and play your Freegal MP3 files. Currently, the Freegal Music App is not allowed to export files to iTunes or any other software.
How do I find my local library in the Freegal App?
To use Freegal, you need to be a registered cardholder of a library that offers the Freegal service. Once you have downloaded the App, the first thing you will see upon opening the App is a search box for libraries. In the United States, you can enter your home zip code, and a list will appear of current subscribing libraries within a 60 mile radius. You can also enter the name of your library or the city in which your library’s main branch is located. Outside of the United States you can enter the name of the country you are searching (example: Australia), the name of the library you are looking for (example: Edmonton), or the city in which your library’s main branch is located (example: Edmonton).
How do I login to the Freegal Music App?
After you select your home library, the login screen will appear. You'll need to enter your library card number and PIN. Once you are validated, you'll be in the Freegal App’s main area where you can browse, search and download music. If you have problems logging in, please contact your local library.
Can you take me through the main areas of the Freegal App?
Home Screen: This screen shows certain featured graphics, and allows quick browsing of the TOP 10 recent downloads by your fellow library customers, and the TOP 10 recent downloads of all Freegal users in your country. The upper right corner shows your weekly download allocation, the number that you have used in the current week, and the search icon. Use the blue right-facing arrowto play a song clip, and the downward-pointing arrow to download music. You'll see the following major functionality buttons at the bottom of the homepage.
- My Music: The songs you've downloaded are stored in “My Music”.
- Playlist: You can organize your songs with "playlists" that act as shortcuts to categories you've created, such as classical, rock, and so on. Once you create a playlist, you will have the music in both “My Music” and the Playlist area.
- Browse: Browse the most popular Artists, Songs and Genres in the convenient navigation bar at the top of the screen in the Browse area.
- Settings: While it's not necessary to log out of the Freegal Music app every time you use it, you'll find the log-out option under Settings when you choose to use it.
How do I search for a song or artist via my computer?
Freegal Music is set up to browse, or to search for your favorite artists or songs. You can use the navigation across the top of the page to browse by genre and news articles, or use our quick search tool on the home page. Searching by keyword at the top of the website allows you to search by artist name or song title. Expanded search options are under advanced search.
How do I download a song to my computer?
When you've found a song you want, click on the "Download Now" link next to your chosen song. At the prompt, select Save and choose where you want to save the song. If you're not presented with a prompt, try right-clicking the link and choosing the option to save the link (i.e. Save Target As, Save Link As, or Download Linked File, etc.). This will let you choose where to save your song.
What if I change my mind on a download?
Note: Once you click the "download now" button, it can't be reversed. It will count towards your download limit even if you cancel or choose "play" instead of "download." To avoid this situation, be sure to use the song clips before selecting download, so you can be sure you're downloading songs you want in your music library. We cannot credit a download.
Can I download a whole album?
Downloads are on a per-song basis. While you can download an entire album, you would need to do so on a song by song basis over several weeks.
What is the song clip?
The song clip is a randomly chosen 30-second clip of a song, and is provided so you can listen to it before deciding whether or not you want to download the song.
Is there a download manager to install on my computer?
No, Freegal Music utilizes the browser to download music, so there is no need to install anything on your computer.
How does the Recent Downloads functionality work?
You'll see "Recent Downloads" in the Freegal Music navigation bar. Use this to re-download a previously downloaded song up to two more times within 2 weeks from the original download for reinstall purposes, in case your connection timed out, or to add it to your Freegal Music App. This re-download will not count against your download totals.
How do I burn music to a CD?
Each computer system is different. You can use iTunes, Windows Media Player or a third party software like Roxie. Just follow the instructions found in the software for burning your CD.
How do I get the songs into Windows Media Player?
If the song does not open directly into Windows Media Player, simply launch Windows Media Player then click and drag the song into the Windows Media Player window or Select: File - Import File. To select multiple songs, Select: File - Import Folder. Select the file(s) you wish to add then click OK. The song will now appear in your Windows Media Player library.
What is the bitrate for Freegal downloads?
Freegal music files are saved at 128-256 kbps to maintain high quality audio.