Materials can be renewed in person, by phone, and online. Items are not eligible for renewal if there is a hold for another customer or if the item has reached maximum renewals. (See Loans, Limits and Overdue Items.)
Customer accounts are blocked from renewing items if there are fines of $10.00 or more on the account, if the library card has been reported lost or stolen, or is expired or if there is information in the account that requires updating. If your account is blocked or your items are overdue, visit or call one of our locations during regular business hours and a staff member will assist you.
Options for Renewing Your Items
- Online: To renew your materials online, go to My Account. Log-in using your library card number and PIN (Personal Identification Number - usually the last 4 digits of your telephone number). From this screen you may renew your items.
- Telephone: Dial 384-4450 any time, day or night, to use the automated telephone renewal system. You must be a Treasure Valley Library card holder to use this service. The system will provide you with an account summary, allow you to list titles you've borrowed, list titles ready for pick up, list titles you have requested, and renew your items. You will need your library card number and PIN, and the item barcode numbers of materials to be renewed.
- Interlibrary Loans: Interlibrary loans may be renewed if approved by the lending library. To request a renewal for these items, call 384-4078 before the due date.